Disputes, once escalated within a strata building usually reach the council of owners, the strata manager and then the strata management company principal. More often than not there is a resolution at this point.

However if it is not resolved, it is time consuming for the council of owners members, the strata manager and the strata management firm.

Some of the advantages of Mediation:

Cost-Effective: Mediation is generally less expensive than a legal proceeding. Legal processes can involve attorney fees, court costs, and other expenses that can add up quickly.
Time-Saving: Legal proceedings can take months or even years to resolve, while mediation can often resolve disputes in a much shorter time frame.
Confidentiality: Mediation is a private process, and the details of the dispute and its resolution remain confidential. In contrast, court proceedings are public record.
Control Over Outcome: In mediation, the parties involved have more control over the outcome. They work together to reach a mutually agreeable resolution. In a court case, the decision is in the hands of the judge or jury.
Preservation of Relationships: Mediation can help preserve relationships as it encourages cooperative problem-solving and communication. Legal proceedings can be adversarial and can strain relationships further.
Flexibility: Mediation is a more flexible process than court. The parties can tailor the process to their needs, and solutions can be creative and comprehensive, covering all aspects of the dispute.

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